IS SHIPPING FREE?
We offer complimentary standard shipping for all US/Canada orders over $150 and all international orders over $400.
CAN I EXCHANGE MY ITEM FOR A DIFFERENT STYLE OR SIZE?
Depending on availability, we offer exchanges on US/Canada orders. We do not offer exchanges on international orders at this time.
WHAT IF I WANT TO CHANGE OR CANCEL MY ORDER?
We cannot guarantee that we are able to make changes on orders once they are placed. If you have a question about modifying an order after you've placed it, feel free to contact firstname.lastname@example.org and we will do our best to assist.
HOW CAN I RETURN MY ORDER?
We're so sorry your order didn't work out this time! Click here to get to our returns portal. Please note that we currently do not offers returns on international orders.
WHAT DOES IT MEAN WHEN AN ITEM IS ON PREORDER?
We place a select array of our latest and greatest items on preorder to ensure that you can reserve and get what you want.
HOW DO I SUBSCRIBE/UNSUBSCRIBE TO RONNY KOBO EMAILS?
Click here to subscribe to our emails and get 20% off your first order! To unsubscribe from our newsletter, scroll down to the bottom of any of your emails from us and hit 'Unsubscribe'.
HOW DO I KNOW IF MY ORDER WAS SUCCESSFULLY PLACED?
If you successfully placed an order, you will receive an order confirmation email from us shortly thereafter.
HOW WILL I KNOW THAT MY ORDER HAS SHIPPED
As soon as your order ships you will receive an email with shipping/tracking information.