Copy of Shipping & Returns
You have 28 calendar days from the day you receive your order to postmark your item(s) for return. Your refund will be credited to the same form of payment used to make the purchase.
We accept returns on item(s) in new condition with original tags attached, unworn, unwashed and free of any alterations for a full refund (minus shipping costs). All item(s) being returned must also be accompanied by the original packaging, i.e. bags and poly bags.
Any item(s) marked final sale are not eligible for refunds, store credit or exchange.
If you send back an item marked Final Sale we will not process this return, once it is received to our warehouse it will be automatically shipped back to you.
What if my return is past the 28 days?
Any returns postmarked more than 28 days from the delivery date are ineligible for return and will be automatically shipped back to the customer upon receipt at our warehouse.
Does my store credit from my return expire?
Yes, any store credit issued for a return has an expiration date of 1 year from issue date.
What if I need to exchange for a different size or color?
We do not offer direct exchanges. If you would like to exchange something for a different size or color, please return the original item(s) for a full refund and place a new order.
When will I get my refund?
Once we receive your return, please allow 3-5 business days for your return to be fully processed. Once your return has been processed, please allow an additional 5-10 days for your bank to post the refund to your account. We can only issue credits back to the original form of payment. Once the return has been processed we will send you an email so you know it’s on its way.
Ronny Kobo works in collaboration with a large network of sellers around the world to offer a curated collection of vintage treasures. We collect and source our finds both locally and on our travels. Ronny Kobo only purchases and sells AUTHENTIC designer/luxury items-both like new and pre-loved. All of our VINTAGES/ARCHIVES ARE FINAL SALE.
Customs Clearance fees may apply for international order, those fee are out of our control, Ronny Kobo cannot take any responsibility for customs clearances fees or additional fees related to local or international shipping..
We accept returns on item(s) in new condition with original tags attached, unworn, unwashed and free of any alterations for a full refund (minus shipping costs). All item(s) being returned must also be accompanied by the original packaging, i.e. bags and poly bags.
Any item(s) marked final sale are not eligible for refunds, store credit or exchange.
If you send back an item marked Final Sale we will not process this return, once it is received to our warehouse it will be automatically shipped back to you.
What if my return is past the 28 days?
Any returns postmarked more than 28 days from the delivery date are ineligible for return and will be automatically shipped back to the customer upon receipt at our warehouse.
Does my store credit from my return expire?
Yes, any store credit issued for a return has an expiration date of 1 year from issue date.
What if I need to exchange for a different size or color?
We do not offer direct exchanges. If you would like to exchange something for a different size or color, please return the original item(s) for a full refund and place a new order.
When will I get my refund?
Once we receive your return, please allow 3-5 business days for your return to be fully processed. Once your return has been processed, please allow an additional 5-10 days for your bank to post the refund to your account. We can only issue credits back to the original form of payment. Once the return has been processed we will send you an email so you know it’s on its way.
Ronny Kobo works in collaboration with a large network of sellers around the world to offer a curated collection of vintage treasures. We collect and source our finds both locally and on our travels. Ronny Kobo only purchases and sells AUTHENTIC designer/luxury items-both like new and pre-loved. All of our VINTAGES/ARCHIVES ARE FINAL SALE.
Customs Clearance fees may apply for international order, those fee are out of our control, Ronny Kobo cannot take any responsibility for customs clearances fees or additional fees related to local or international shipping..